Jun 14
My event isn’t live
My event is set to active but shows 'No Tickets Available' to the public. Can you please check if my event status is fully published or if there is a 'Sales Schedule' block?
Closed
Event name : Wicked incident-Apperal Exhibition Regular : 14 jun - 18 jun 2026 Vip : 14 jun - 20 jun 2026 Back stage : 14 jun - 24 jun 2026
Okay, so we have located the issue. You have set your event as a private event. Please create an edit request and check this section to make it a public event. Let me know whether you have any issues afterwards
Hi there, your event is now public and live on the platform. I'll be closing this request flow now, thanks.
Thank u Nelson ur solution resolved the issue
Hello Brick Boss, please clarify which event you mean. Also, verify the timing status of your ticket types to ensure they are available. You can find these details in the Manage section of your event.